Our Help Desk Services provide businesses with fast, professional IT care at an affordable, flat-rate monthly cost. Right Hand’s IT services allow businesses the luxury of scaling their IT services to meet the needs of their growing company.
Many companies find it difficult to find a team with a commitment to delivering a high-quality, reliable Help Desk Support service. With premiums so high for IT support, no business wants to find themselves on the bottom end of a busy queue when their technology assets fail, bringing their workflow to a grinding halt.
Experts at your disposal have your back for any variety of issues.
Quick response time ensures your requests are resolved as quickly as possible. Especially with time-sensitive incidents.
Expect us to always conduct our relationships with you with the utmost respect and professionalism.
Our agents are certified and educated in information technology and science and are trained in IT support and resolution.
With decades of combined experience, Right Hand Tech offers service professionals you can trust.
We’re always one call, email, or chat away. We can help you remotely through conversation or remote access to your system.
Executive-level IT consulting for important technology decisions that affect how your business operates or complies with IT regulations.
Available for support 24 hours, 7 days a week. Rest easy knowing your business is in good hands at any time of day.
Right Hand Tech offers satisfaction guaranteed. We will work to meet your expectations of IT support or your money back.
• Swift answers to resolve pressing technology problems
• Support for Microsoft 365 and line of business applications
• Free up time for in-house employees to focus on larger issues
Help Desk Support from Right Hand provides our valued customers with real-time answers to troubling technology questions. Our team of professional technicians is always available each time a client calls. We not only assist our customers with troubleshooting and resolving technology issues, but also document the issues and resolutions to save our customers’ time in the future.
Right Hand believes in keeping the Help Desk Support process simple. To access our team of professional technicians, our clients can create a ticket by telephone, email, or via help desk chat. Once our staff has a thorough understanding of the problem our client is facing, we are then able to craft the solution to bring the issue to a swift resolution. Those solutions include:
• Customized IT packages to meet each business’ needs
• Predictable and affordable monthly payments
• Secured backup and recovery services
• Vendor management services
• IT security services
• Hardware as a service (HaaS)
• Cloud computing services
As a less-collaborative model than our Supplemental IT program, the Right Hand Tech help desk program still offers support to your internal team for less than the cost of an employee.
Utilize our team’s expertise, experience, and specialization without the hassle of hiring a new employee and dealing with the associated costs. Utilize our personnel as much or as little as needed and keep peace of mind knowing your IT needs are supported.
Peace of Mind
If you’re not sure how we can help you, schedule a free consult with us to discuss your needs, options, cost, and more. Our free scheduled call is risk-free and requires no commitment, we can’t wait to hear from you! If you’re not quite ready to talk, but want to keep reading, check out our other services pages or blog if you haven’t quite found what you’re looking for.