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Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes.

Are your tweets not getting enough exposure? While posting regularly and writing bold headlines are important in grabbing the audience’s attention, there are other Twitter tactics that you should be employing in order to get the most retweets. Listed below are just a few ways to maximize your company’s reach over Twitter.

Microsoft Word is the top choice for businesses when it comes to word processing. You can create professional documents and even incorporate tables and graphs when you’ve got lots of data. But there are a number of hidden features that, when utilized properly, could greatly enhance your Microsoft Word experience.

When one cyberattack is stopped, another more powerful variant almost always takes its place. It happens all the time with ransomware, computer viruses, and Trojan horses. Recently, this has become the case with Spectre attacks, which exploit a fundamental flaw in modern computer chips.

Every business sits on top of a foundation of building blocks that enable it to operate smoothly and efficiently. One of the most essential is IT hardware. Server hardware can be expensive, which is why proper management is vital. Overburdening your systems can lead to an increase in operating temperature, which can then lead to reduced reliability and even total data loss.

Every now and again, you get frustrated with your web browser’s limited functionality. But if you’re using Google Chrome, there’s a good chance someone has created an extension to make your work life easier. There are thousands of extensions just waiting to boost your productivity with just a click of a button.

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software.

More and more small and medium-sized businesses are making the switch from on-premises systems to cloud-hosted Office 365. If you’re one of them, you need to ensure a smooth and secure transition. Here’s what you need to do.

Identify your company’s sensitive data…
Most files housed within your servers contain sensitive commercial and personal data that must be properly identified and protected.