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Is your current IT strategy prepared for the threats that your organization faces every day? From human..
The loss of sensitive data can cost a business millions of dollars and severely ...
Many organizations do not want to pay for a full-time CISO or do not know if they are ready...
Cybersecurity governance provides a strategic view of how your organization controls...
The Cybersecurity Risk & Maturity Assessment (CSMA) is a gap analysis and risk assessment...
A vulnerability assessment systematically reviews security weaknesses in IT ecosystems...
A penetration test, or pen test, actively identifies, tests, and highlights your organization’s...
Social engineering is the act of exploiting human weaknesses to gain access to...
With the growing threat of cyberattacks and data breaches—and the potential costs...
At any time, your organization might be running hundreds of security controls...
Is your manufacturing business prepared for CMMC compliance? Learn what CMMC compliance is...
At Right Hand, we understand what it takes for companies doing work within a defense industry ...
The National Institute of Standards and Technology (NIST), a division of the U.S. Department...
SOC is a suite of reports from the American Institute of Certified Public Accountants (AICPA)...
PCI DSS designs a set of security standards to ensure that all companies accepting...
ISO 27001 is a set of standards and requirements for an information security management...
Is your IT team stretched to the breaking point supporting your business? Have you had...
Is your in-house IT staff overworked and overburdened managing routine tasks? Do you have...
Our Help Desk Services provide businesses with fast, professional IT care at an affordable...
Cloud computing is transforming the way organizations buy and consume software...
Is your current IT strategy prepared for the threats that your organization faces every day? From human...
We are experts in supporting manufacturing companies with their cybersecurity posture and compliance needs such as CMMC so they can win DoD contracts!
You may have found that as your practice has grown, IT maintenance, security, and repair...
A better approach to IT support for law firms is known as Managed IT Services...
Cloud computing is transforming the way organization buy and consume software...
Is your current IT strategy prepared for the threats that your organization faces every day? From human..
Your technology needs to produce a return on investment. If it doesn’t, you’re wasting you and your staff’s time and money. But how can you ensure you gain that coveted ROI you’re after? What does it actually mean to have a positive ROI? And how can you tell if you have one? Here are a few tips for calculating the true costs of a new technology investment.
What does it mean to have a positive return on investment? It’s pretty simple. A positive ROI means the results a technology produces are greater than or equal to the amount of time and money invested. Obviously you want a positive ROI, but when is the right time to consider it? Should it be before or after you make a technology purchase? The answer is both. Before purchasing, you want to carefully consider whether a technology service or product is worth your money. Then months after you’ve implemented it, you should analyze whether or not you made a good investment. Doing this enables you to learn from your mistakes (if you made one) and make a wiser technology purchase next time.
Also, don’t forget to look at your technology currently in use. Ask yourself, is your technology simply keeping the lights on? Or is it providing a solid foundation for your business to grow? If the answer is the former, there are likely better options out there worth trying.
When calculating ROI, it doesn’t have to be perfect. Here is a simple formula to get you started.
ROI = net gain/cost
Example: You spend $100 and make $150. Your net gain is $50
ROI = 50/100 = 50%
If you’ve yet to purchase a service or new equipment, you obviously don’t know how much profit it will generate. So you’ll have to do a bit of guesswork and estimation. It’s also important to consider some intangibles. Think about the productivity costs of staff time, disruption, and frustration (because most of us don’t work effectively when frustrated). Let’s take staff time for example. How much time will your staff save if you implement a Managed Services solution? With your employees no longer having to put out IT fires daily, what if your entire staff saves 50 hours a week because of it? How much does that add up to in saved salary expense? It’s important here not just to think about the savings in time, but also what your staff could be doing with those extra 50 hours. They could put those hours towards marketing or growing your business. And that alone could make up for the costs of the technology investment itself.
Intangibles don’t just apply to saving time, frustration and disruptions, but also the costs of implementing the new technology. For example, how much time will be required to train your staff on the new technology? What’s the cost of that? Also, how much time will it take to migrate from your old system to the new one? You should consider all of these when estimating your ROI.
Lastly, don’t forget to consider the unique circumstance of subscription purchases. Since you are usually paying these on a monthly basis, it can be a bit tricky to add up real costs. That’s why it’s important to use a timeline for these. For example, if you subscribe to software as a service, what’s the cost of that plan over the course of one year or five? How much money will you save over that time span?
Besides the staffing example mentioned above, consider how a technology investment can create new revenue streams. For example, an investment in VoIP opens up an opportunity to offer video consulting to clients in parts of the country (or even world) that would normally be out of reach. This obviously leads to a new revenue stream and increased profits. So ask yourself, can the technology you’re considering create new revenue streams?
Before making a technology purchase, it’s wise to talk with both management and end users about your decision. If you fail to consult your end users before implementation, they may disagree with your decision and therefore take longer to adapt or even rebel against it. Checking with them beforehand gives them a chance to offer valuable feedback on how it will be used in the trenches, and will get them onboard with the technology if you implement it. As for your management team, they can be a valuable resource to bounce ideas off of and gain insights about the technology you may have overlooked.
Lastly, ROI does not need to be calculated for every purchase. If you need to buy something small, like a new keyboard, just go and buy it. Save your ROI calculations for much larger investments that can have a dramatic impact on your business.
If you need help determining the ROI of a potential technology investment, feel free to give us a call for a chat. Our experts can help you determine the true benefits of a given technology and help you make a wise investment.
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The Certified Information Systems Security Professional is an information security certification with extremely high standards. Less than 132,000 people worldwide had this certification at the end of 2018.
It has also been formally approved by the DOD and is globally recognized in the field of IT security.
It covers the following topics:
Security and Risk Management
Asset Security
Security Architecture and Engineering
Communication and Network Security
Identity and Access Management (IAM)
Security Assessment and Testing
Security Operations
Software Development Security
This a system engineer certification and tests the user’s knowledge on the following topics:
Windows
SQL Server
Exchange Server
SharePoint
System Center (SCCM)
Lync
The A+ Certification demonstrates that the computer technician has the skill set needed to customize, install, maintain, and operate PCs.
In addition to these certifications, Right Hand also has strategic partnerships with some of the biggest names in the industry like Microsoft, Dell, Citrix, and Fortinet.
What could be more assuring than having these industry giants on your side?
As the name suggests, this certification is for Network Engineers. Everything from the installation and maintenance to troubleshooting of networks including the understanding of all related technologies is a part of the course.
This certification shows that the technician who has passed the Microsoft exam is capable of managing, migrating, deploying, planning, and assessing the technology, security, and compliance needs associated with Microsoft Office 365.
The CompTIA Security Plus SY0-501 course provides certifications in the following topics:
Threats
Vulnerabilities
Attacks
System Security
Network Infrastructure
Access Control
Cryptography
Risk Management
Organizational Security